RESOLVED: Provisioning unavailable for CFEE in NA (us-south and us-east), eu-central, ap (both ap-south and ap-north) due to Compose capacity outage
  • Cloud Foundry Enterprise Environment
  • Dallas
    Sydney
    Frankfurt
    London
    Washington DC
  • INC0667116
  • Description

     

    SERVICES/COMPONENTS AFFECTED:

     

    -       Cloud Foundry Enterprise Environment

     

     

     

     IMPACT:

     

    -       We have made progress on Mitigating this issue.

     

     

     

    * IBM Public AP North (JP-TOK) - Service is restored.

     

    * IBM Public AU-SYD (SYP) - Service is restored.

     

    * IBM Public US-EAST (WDC) - Service is restored.

     

    * IBM Public US-SOUTH (YP) - Service is restored.

     

     

     

    * IBM Public EU-DE (FYP) - Still impacted

     

     

        We are getting provisioning failures when trying to create compose instances in at least four regions.  The failures are described in the error messages as being due to compose lacking capacity.  This completely prevents customers from provisioning instances of CFEE.

     

     

     

    STATUS:

     

      -2019-03-12 16:28 UTC - INVESTIGATING - The operations team is aware of the issue and is currently investigating.

    -2019-03-14 21:26 UTC - RESOLVED - The issue has been resolved.